1. Introduction
We at "Anibirds," under the "Social Fighter Foundation," are committed to protecting the privacy and security of your personal information. Your privacy is important to us, and maintaining your trust is paramount.
This privacy policy explains how we collect, use, process, and disclose information about you when you use our on-demand animals and birds feeding platform. By using our website, app, platform, and affiliated services, you consent to the terms of this privacy policy (“Privacy Policy”) in addition to our ‘Terms of Use.’ We encourage you to read this privacy policy to understand the collection, use, and disclosure of your information and to keep yourself updated with any changes we make to this policy.
This privacy policy describes our practices for all websites, products, and services linked to it. However, this policy does not apply to affiliates and partners that have their own privacy policies. In such cases, we recommend reading the privacy policy on the applicable site.
For clarifications regarding this privacy policy, please contact us at support@anibirds.org.
2. Collection of Information
2.1. Automatically Collected Information
We may automatically store certain information, including but not limited to your web browser, IP address, cookies stored on your device, and other information based on your behavior on our platform. We use this information for internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis and may include URLs visited before and after our site, your computer browser information, your IP address, and interactions with our platform.
2.2. Personal Information Provided by You
We collect and store personal information provided by you on our platform to ensure a seamless, efficient, and safe experience. This includes:
3. Use and Disclosure of Information
3.1. Use of Contact Information
We use your contact information to send notifications based on your activities and interests. We may also use it internally for product improvement, surveys, contest notifications, and sending promotional materials.
3.2. Disclosure to Affiliates and Service Providers
We may disclose personal information that we collect or you provide to our group companies, subsidiaries, and affiliates under common ownership or control of our parent company, Social Fighter Foundation. We may also share personal information with contractors, advertisers, and service providers bound by contractual obligations to keep it confidential and use it only for the purposes disclosed.
Additionally, we may share your Mobile IP/Device IP with third parties, who, to the best of our knowledge and belief, do not store this information.
4. Permissions and Financial Information
4.1. Required Permissions
We may require various permissions, including access to contacts, payment-related financial information, device information, location, SMS, phone calls, email, media/files, Wi-Fi connection, and camera. This information helps us optimize your experience and provide personalized services.
4.2. Financial Information Security
We collect payment-related financial information (credit card, debit card, bank account details, name, billing address, shipping address, phone number, etc.) to complete transactions. We are committed to keeping such sensitive data safe at all times and ensure it is transacted over secure websites of approved payment gateways, which are digitally encrypted.
The Company will not use your financial information for any purpose other than to complete a transaction with you. Additionally, your information may be used to communicate with you, screen orders for potential risk or fraud, and use preferences related to information for advertising purposes and site optimization.
5. Data Security and Retention
5.1. Data Security Measures
We use data collection devices such as “cookies” to help analyze web page flow, measure promotional effectiveness, and promote trust and safety. You may decline our cookies, but this may limit certain features of the platform.
To protect against the loss, misuse, and alteration of the information under its control, the Company has in place appropriate physical, electronic, and managerial procedures. For example, the Company servers are accessible only to authorized personnel, and your information is shared with employees and authorized personnel on a need-to-know basis to complete the transaction and provide the services requested by you.
5.2. Retention Period
We do not retain information longer than necessary or required by law. We may disclose information as required by law, judicial or other competent bodies.
6. Third-Party Links
The platform may contain links to other websites, and we are not responsible for the privacy practices of such sites. We encourage you to read the privacy policies of those websites to understand their information collection, use, and disclosure practices.
7. Policy Changes and Contact Information
7.1. Policy Changes
We reserve the right to change this policy at any time. Changes are effective immediately upon posting. We encourage you to review this page periodically for the latest information.
7.2. Contact and Grievance Redressal
For questions or concerns about this policy, or to view, edit, or correct your personal information, contact us at support@anibirds.org. We may require verification of your identity before addressing your request. For grievances, contact our Grievance Redressal Officer, S. Hussain, at the same email address.
8. Choices and Rights
8.1. Your Choices
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store, or use. You may also choose not to use a particular service or feature on the website/application and opt-out of any non-essential communications from the Company.
8.2. Rights to Access and Correct Information
In certain cases, you may have the ability to view or edit your personal information online. In the event your information is not accessible online and you wish to obtain a copy of particular information you provided to us, or if you become aware the information is incorrect and you would like us to correct it, please contact us immediately. Before we are able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to ascertain your identity and help us respond to your request. We will contact you within 30 days of your request.
9. Data Collection Devices and Cookies
9.1. Use of Cookies
The Company uses data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small data files placed on your hard drive or device that assist us in providing our services and may include an anonymous unique identifier. The Company offers certain features that are only available through the use of a “cookie.”
9.2. Types of Cookies
Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the website, and you may be required to re-enter your password more frequently during a session.
9.3. Third-Party Cookies
Additionally, you may encounter “cookies” or other similar files on certain pages of the website that are placed by third parties. The Company does not control the use of cookies by third parties.
10. Legal Obligations and Security
10.1. Legal Disclosure
We may share certain information with governmental agencies or other third parties where we are:
10.2. Security Practices
Transacting over the internet has inherent risks that can only be avoided by following security practices, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
11. Communications and Opt-Out
11.1. Promotional Communications
We use your contact information to send you notifications based on the tasks allotted to you and your interests and prior activity. We may also use contact information internally for product improvement, to contact you as a survey respondent, to notify you if you win any contest, and to send you promotional materials from our contest sponsors or advertisers.
11.2. Opt-Out Options
You may choose not to receive non-essential communications from us. Please follow the instructions included in each promotional email or contact us at support@anibirds.org to opt-out.
12. Grievance Redressal
12.1. Contact Information
If you have a grievance regarding our privacy policy or data usage practices, you may reach out to our Grievance Redressal Officer at:
Grievance Redressal Officer: S. Hussain
Email: support@anibirds.org
12.2. Escalation Process
In the event of loss of access to the website, you may contact the Company by writing to the email address provided above. We will make every effort to resolve your concerns at the earliest and respond within 30 days.
12.3. Complaints
We are committed to addressing your concerns and complaints. If you believe we have not adhered to this privacy policy or any other aspects of our services, please reach out to us and we will work with you to resolve the issue promptly.
By using the "Anibirds" platform, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for trusting Anibirds with your personal data.
