Terms and Conditions

Welcome to Anibirds, a platform dedicated to providing food for animals and birds, operated by the Social Fighter Foundation, a non-profit organization registered under the Companies Act, 2013. By accessing and using the Anibirds website at www.anibirds.org (the "Site") and any related mobile or software applications ("Anibirds Platform"), you agree to comply with the following terms and conditions:

1. Acceptance of Terms

By using the Anibirds Platform, you acknowledge and agree to be bound by these Terms of Use. These Terms constitute a legally binding agreement between you and the Social Fighter Foundation. If you do not agree with these Terms, please do not use the Anibirds Platform.

2. Services Overview

Anibirds serves as a platform for individuals and corporations to donate food for animals and birds. The platform facilitates on-demand food donation services and offers sponsorship opportunities for feeding points. Anibirds does not directly provide services but acts as an intermediary connecting donors with recipients.

2.1 On-Demand Food Donation: Donors can select from a variety of food items listed on the platform, specify the quantity, and choose a delivery method.

2.2 Sponsorship Opportunities: Donors can sponsor specific feeding points or participate in recurring donation programs to support ongoing feeding efforts.

2.3 Transparency and Accountability: Anibirds provides updates and reports on how donations are utilized, ensuring transparency and building trust with donors.

3. Eligibility

The Anibirds Platform is open to all individuals and corporations willing to donate food for animals and birds. However, minors under the age of 18 must use the platform under the supervision of a parent or legal guardian. Retailers, wholesalers, and other commercial entities are not eligible to use the platform for purchasing products from third-party sellers.

3.1 User Responsibility: Users are responsible for ensuring that their use of the platform complies with all applicable laws and regulations.

3.2 Account Suspension: Anibirds reserves the right to suspend or terminate accounts that violate these eligibility requirements.

4. License & Access

Users are granted a limited license to access and use the Anibirds Platform for personal and non-commercial purposes. Users may not modify, reproduce, or distribute any content from the platform without prior written consent from the Social Fighter Foundation.

4.1 Prohibited Actions: Users may not use the platform to engage in any unlawful activity, infringe on intellectual property rights, or disrupt the services provided by Anibirds.

4.2 Access Restrictions: Anibirds reserves the right to restrict or terminate access to the platform for users who violate these terms.

5. Account & Registration Obligations

All users must register and log in to the Anibirds Platform to donate food. Users agree to provide accurate and current information during the registration process. By registering, users consent to receive promotional or transactional communication from Anibirds and its partners.

5.1 Account Security: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

5.2 Account Termination: Users may terminate their account at any time by contacting Anibirds support. Anibirds may also terminate accounts for violation of these terms.

6. Pricing

Anibirds aims to ensure that prices of donated food items are accurate. However, occasional discrepancies may occur due to technical issues or incorrect information provided by third-party stores/donors. In such cases, Anibirds reserves the right to cancel orders without liability.

6.1 Price Adjustments: If a pricing error is identified, Anibirds will notify the user and provide options to confirm the order at the correct price or cancel it.

6.2 Refund Policy: In the event of a canceled order due to pricing discrepancies, refunds will be processed promptly according to the payment method used.

7. Reviews, Feedback, Submissions

Users may submit reviews, feedback, or other submissions related to their experience with the Anibirds Platform. By submitting content, users grant Anibirds the right to use, reproduce, and publish such content without compensation. Users agree not to submit unlawful, defamatory, or offensive material.

7.1 Content Guidelines: Submissions must comply with community standards and should not contain any harmful, abusive, or misleading information.

7.2 Moderation: Anibirds reserves the right to moderate, edit, or remove any user submissions that violate these guidelines.

8. Copyright & Trademark

All intellectual property rights related to the Anibirds Platform belong to the Social Fighter Foundation. Users may not modify, distribute, or repost any content from the platform without prior consent. The use of trademarks or logos without permission is prohibited.

8.1 Ownership: All content on the platform, including text, graphics, logos, and images, is the property of Anibirds and is protected by copyright laws.

8.2 Usage Permissions: Any use of the platform's content for commercial purposes requires written permission from Anibirds.

9. Indemnity

Users agree to defend, indemnify, and hold harmless the Social Fighter Foundation and its affiliates from any claims arising out of breach of these Terms or violation of applicable laws.

9.1 Scope of Indemnity: This indemnification covers all legal fees, damages, and other expenses incurred by Anibirds as a result of user actions.

9.2 User Cooperation: Users agree to cooperate fully with Anibirds in the defense of any claims that arise.

10. Limitation of Liability

The Social Fighter Foundation shall not be liable for any indirect, special, or consequential damages arising from the use of the Anibirds Platform.

10.1 Direct Damages: Anibirds' liability for direct damages shall be limited to the amount paid by the user for the services provided.

10.2 Force Majeure: Anibirds shall not be liable for any failure to perform due to circumstances beyond its control, including natural disasters, technical failures, or other unforeseen events.

11. Termination

The Social Fighter Foundation reserves the right to terminate or suspend access to the Anibirds Platform at any time without prior notice. Users may also terminate their account at any time by discontinuing use of the platform.

11.1 Termination for Cause: Anibirds may terminate user accounts for violations of these Terms or any applicable laws.

11.2 Effect of Termination: Upon termination, users will lose access to their account and any data associated with it. Anibirds is not obligated to retain any information following termination.

12. Governing Law & Jurisdiction

These Terms of Use shall be governed by the laws of India. Any disputes arising from these Terms shall be resolved through arbitration in Delhi, in accordance with the Arbitration and Conciliation Act, 1996.

12.1 Arbitration Process: Disputes will be resolved by a single arbitrator appointed in accordance with the rules of the Arbitration and Conciliation Act.

12.2 Jurisdiction: The courts of Delhi shall have exclusive jurisdiction over any appeals or enforcement of arbitration awards.

13. Grievance Redressal Mechanism

For any complaints or concerns regarding the Anibirds Platform, users may contact the Grievance Officer or Nodal Person at the following address:

Grievance Officer:

S. Hussain

Social Fighter Foundation

A215, Shakarpur, Near Laxmi Nagar Metro Station

East Delhi, New Delhi 110092

Email: support@anibirds.org

Operating Hours: Monday - Friday (10:00 - 19:00)

13.1 Complaint Handling: All complaints will be addressed promptly, and users can expect a response within 30 days.

13.2 Escalation Process: If users are not satisfied with the initial resolution, they may escalate the complaint to higher authorities within the Social Fighter Foundation.

14. Privacy Policy

At Anibirds, safeguarding your privacy is paramount to us. Our Privacy Policy delineates how we collect, utilize, and disclose your information. By accessing the Anibirds Platform, you inherently agree to abide by our Privacy Policy, seamlessly integrated into these Terms and Conditions.

14.1 Collection, Storage, and Use of Information

14.1.1 We gather a diverse range of information, encompassing:

• Details of web browser usage, IP addresses, cookies, and browsing patterns on our website.
• Personal data furnished by you to facilitate our services.
• Financial particulars pertinent to transactions, including credit card details.
• Device insights, location data, and contact lists, instrumental in refining service delivery.

14.1.2 This information serves multifaceted purposes:

• Enhancing and refining service provision.
• Facilitating pertinent communication regarding accounts and services.
• Vigilantly conducting fraud prevention checks and adhering to robust security standards.
• Ensuring compliance with prevailing laws and regulations.

14.2 Sharing Information

To expedite service requisitions, perform insightful analyses, and offer targeted promotions, we may share information with trusted third parties. Rest assured, sensitive data transmission occurs via secure, encrypted channels.

14.3 Cookies

Our utilization of cookies enhances user experiences, streamlines web traffic analysis, and facilitates various features on the Anibirds Platform. Cookie preferences are adjustable through browser settings for your convenience.

14.4 Security Practices

Stringent security protocols fortify our systems against unauthorized access or tampering of your information. However, while we implement robust measures, it's prudent for users to exercise caution when sharing sensitive data.

14.5 Changes to Privacy Policy

Given the dynamic nature of our operations, our Privacy Policy undergoes periodic updates. We recommend regular reviewal to stay abreast of any revisions.

15. Misrepresentation and Fraud

Anibirds disclaims responsibility for any unauthorized communications, fraudulent activities, or misrepresentations perpetrated by third parties posing as Anibirds representatives. Users encountering suspicious activities are encouraged to report such instances to support@anibirds.org.

16. User Responsibilities and Commitments

In availing yourself of the Anibirds Platform, you pledge to:

• Furnish accurate and authentic information.
• Utilize our services solely for lawful purposes, adhering to all pertinent laws and regulations.
• Refrain from sharing sensitive data via unauthorized channels.
• Assume accountability for any supplementary costs incurred due to inaccurate information provided.

17. Delivery and Order Policies

17.1 GST Effect on Delivery

In compliance with GST regulations, our invoices reflect applicable exemptions. While our delivery processes remain unaffected, they may entail distinct components for GST-exempt items.

17.2 Order Limits and Minimum Order Value

• Customers enjoy the liberty to place unlimited live orders.
• Delivery charges, if applicable, are explicitly delineated during checkout.
• The Company retains the prerogative to levy fees for delivery, convenience, or packaging, with prior notification before order placement.

18. Promotional Terms and Conditions

18.1 General Terms

Promotional endeavors on the Anibirds Platform adhere to specific terms and conditions. To partake in offers, users must conform to these stipulations.

18.2 Key Points

• Offers are subject to temporal constraints and may be rescinded sans prior notification.
• Eligibility hinges upon satisfying criteria set forth by Anibirds or collaborative partners.
• Promotional perks are non-refundable, non-transferable, and cannot be amalgamated with concurrent offers.
• Anibirds reserves the prerogative to modify or annul offers at its discretion.

18.3 Liability

Anibirds disclaims liability for services dispensed by third-party entities within the ambit of promotional campaigns. Users hold Anibirds indemnified against any claims arising from participation in promotional activities.

18.4 Contact Information

For further elucidation or assistance, feel free to reach out to us at:

Email: support@anibirds.org

Address: WA-60, First Floor, Shakarpur, Delhi, East Delhi, India

By using the Anibirds Platform, you agree to these terms and conditions. Thank you for supporting our mission to feed animals and birds.